PowerLearn
Delete your PowerLearn account
Last updated: 13 August 2026
This page is for the PowerLearn app on Google Play. There is no in-app delete button. Follow the steps below to ask us to delete your account and the data linked to it.
How to request deletion
- Send an email to sunrisesaturday30@gmail.com from the same email address you use to sign in to PowerLearn.
- Use the subject line: PowerLearn account deletion.
- In the message, write that you want your PowerLearn account and associated data deleted. Include the email address on the account if you are writing from a different address.
- We will confirm the request and complete deletion within 30 days. You will get a short email when it is done.
What we delete
When we complete your request, we delete:
- Your account (email, name, user ID, and profile photo if we stored one)
- Learning progress, quiz and exam results, and certificates
- Courses you created, including files or text you uploaded
- Account settings and any unused account balance
What we may keep, and for how long
- Security and server logs that may include a technical identifier: up to 90 days, then they are removed in the normal log cycle.
- Records we must keep by law (for example a dispute or a legal request): only as long as that duty lasts.
- Usage numbers that cannot identify you (counts and totals): we may keep these.
After deletion you will not be able to sign in. If you use the app again, you will need a new account.